Frequently Asked Questions
Answers about accounts, verification, demo mode, and using Stockity.
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Getting started & Security
What is Stockity?
An online trading platform for various assets. Understand its mechanics and risks before using real funds.
How do I create an account?
Use Create Stockity account and follow the registration instructions on the destination page.
Does trading involve risk?
Yes. You may lose your funds; technical protections do not guarantee profits.
How can I access the mobile app?
Mobile access options are available in Web & Mobile on the homepage.
How can I enable 2FA?
Check your account security settings and follow the two-factor authentication instructions.
Verification
When is verification required?
Follow Stockity verification requests, particularly before withdrawals.
Can I check verification requirements?
Review notifications and your profile status in your Stockity account.
Where should I submit documents?
Upload them only through verification features within Stockity.
How can I check the result?
Review your profile status and notifications from Stockity.
Demo account
Can demo funds be withdrawn?
No. Demo balances are virtual funds for practice.
How can I switch account types?
Use the platform account selector and check which balance is active.
Deposits & Withdrawals
How can I make a deposit?
Open Cashier, choose Deposit, and follow the payment instructions.
How long do deposits take?
Timing depends on the payment method and any checks required.
When can I withdraw funds?
After meeting account, verification, and withdrawal requirements.
How can I request a withdrawal?
Open Cashier, select Withdraw, and check the method and amount.
Using the platform
How can I start learning?
Use demo mode to understand platform features and workflows first.
What should I check before a trade?
Check the asset, amount, timing, and selected account type.
Does practice guarantee profits?
No. Demo results and past performance do not guarantee future outcomes.