Frequently Asked Questions

Answers about accounts, verification, demo mode, and using Stockity.

Getting started & Security

What is Stockity?

An online trading platform for various assets. Understand its mechanics and risks before using real funds.

How do I create an account?

Use Create Stockity account and follow the registration instructions on the destination page.

Does trading involve risk?

Yes. You may lose your funds; technical protections do not guarantee profits.

How can I access the mobile app?

Mobile access options are available in Web & Mobile on the homepage.

How can I enable 2FA?

Check your account security settings and follow the two-factor authentication instructions.

Verification

When is verification required?

Follow Stockity verification requests, particularly before withdrawals.

Can I check verification requirements?

Review notifications and your profile status in your Stockity account.

Where should I submit documents?

Upload them only through verification features within Stockity.

How can I check the result?

Review your profile status and notifications from Stockity.

Demo account

Can demo funds be withdrawn?

No. Demo balances are virtual funds for practice.

How can I switch account types?

Use the platform account selector and check which balance is active.

Deposits & Withdrawals

How can I make a deposit?

Open Cashier, choose Deposit, and follow the payment instructions.

How long do deposits take?

Timing depends on the payment method and any checks required.

When can I withdraw funds?

After meeting account, verification, and withdrawal requirements.

How can I request a withdrawal?

Open Cashier, select Withdraw, and check the method and amount.

Using the platform

How can I start learning?

Use demo mode to understand platform features and workflows first.

What should I check before a trade?

Check the asset, amount, timing, and selected account type.

Does practice guarantee profits?

No. Demo results and past performance do not guarantee future outcomes.